Welcome to Versytec!!!
The Versytec support team is made up of only expert level technical and functional JDE World professionals.
Versytec has over 100 JDE World Customers in North America, and boasts a 95% contract renewal rate.
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Allow us to take a moment and get you better aquatinted with our organization, our philosophy, and the third party support industry in general.
Versytec is the original provider of third party maintenance contracts for JDE World software in North America. A tremendous amount of research was required to fully evaluate the feasibility of maintaining such a robust ERP package. After exhaustive studies and evaluations, we determined that World was the ONLY JD Edwards package that was fully supportable by a third party.
We know that there are a couple of companies out there who will sell you support for Enterprise One (One World), but Versytec will not. The reason is simple: It is not fully supportable by legal means over an extended period of time. We will not put our customers at risk, and will not sell something that we do not believe in. If you are a customer running JDE World, you are significantly increasing your risk if you sign a contract with a maintenance provider that also commits to support other ERP products. Your company could be adversely impacted if they fail to deliver on any of those commitments.
Versytec is entirely focused on the support of JDE World and providing our customers with the best possible support experience.
- We are an independent organization.
- We are not controlled by any software company, consulting firm or offshore conglomerate.
- Every decision we make is guided by what we feel is best for our JDE World support customers.
The Versytec support team is made up of only expert level technical and functional JDE World professionals. Our customers get direct access to these professionals without the hassle of escalating the ticket one level at a time.
We utilize state-of-the-art tools to facilitate communication between our customers and our support team. Customers report that it takes less than 3 minutes to create a support ticket using our VersyPort Web portal. How does that compare with your recent support experiences? Versytec has over 100 JDE World Customers in North America, and boasts a 95% contract renewal rate. No other alternate maintenance provider has a JDE World client base even close to that. We are obviously very proud of the company we have built. We invite you to take a few minutes to get to know us a little better. We will be happy to take the time to understand your needs and help you determine if you are good candidate for Versytec maintenance.
Enjoy the site and feel free to contact us at any time for a more thorough consultation.
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